Securus Technologies is a powerhouse organization that is setting an example in the competitive industry of criminal technology. The company offers a variety of services to agencies with unique needs such as prisons, jails, public safety organizations and law enforcement bureaus. It provides the latest in investigative equipment, safety tools and modern communication. Securus is based in Dallas Texas and is quickly establishing itself as the standard within a highly technical market.
Securus Technologies holds a firm foundation in prison technologies within the United States. The company opened its doors in 1986 and blazed a trail that has made it the leading establishment within the criminal technologies industry. Securus holds 2600 contracts with a very diverse client base. There are more than 1,000 employees working to maintain the aggressive operating system that Securus Technologies has developed. There are now offices in Atlanta Georgia as well as Texas. Securus Technologies has secured more than 600 patents and has made acquisitions of subsidiary brands, which put the organization at the forefront of the industry
Securus Technologies acquired GovPayNet in a sophisticated move that will affect its standing within industry. GovPayNet is a successful company that offers a unique variety of services that will benefit the overall business model of Securus Technologies. The company specializes in payment options for the courts that include fines, parking violations, speeding tickets and property tax. GovPayNet has a client base that features 2300 agencies and is operating in up to 35 States throughout the country. Its base of influence covers 26% of all US counties.
JPay was acquired by Securus Technologies as it continues to push to offer every conceivable industry service to its clients under one umbrella. JPay specializes in electronic payments, email and entertainment options to correctional facilities. The organization has contracts with facilities in 33 States. JPay’s profile is expected to provide a great deal of information to Securus Technologies management.
JPay and GovPayNet will continue to operate as normal. The companies are expected to give the Securus team different insight on the market. GovPayNet and JPay will in turn take full advantage of the resources that come along with being associated with a huge organization such as Securus Technologies.
The prison I work as a guard has undergone changes this year to help protect officers from violence at the hands of the inmates. It was only a few years ago that the inmate visitor center was upgraded with new full body scanners to help with detecting contraband. This year, with the help of Securus Technologies, our jail has become more secure than ever.
Securus Technologies manufacturers inmate telephone call monitors, and this year we had our dated call monitoring system upgraded. The company is based in Dallas, Texas, employees over a thousand and is currently installed in well over 2,500 jails across the country. The CEO of Securus Technologies, Rich Smith, says the only objective of his company is making the world a safer place for all to live.
After my team of officers was able to comprehend how the LBS software worked, we could not wait to put the system to work. The very first week that we were able to take the officers out of the call center and use them elsewhere in the jail was huge. The software alerted my team that first week about one inmate who was asking his family to help him by smuggling medication to him at the visitor center. That week we intercepted the exchange before it could happen.
One inmate was on the phone talking with his gang brothers about a hit that was ordered in the yard. That night we did a scan of the yard and found several weapons concealed along the fence line that could have been used in the attack. The weapons were confiscated and the gangs were not allowed to be in the yard together for the week.
Each time we get a new alert, it feels like we are finally getting back some more control inside our prison.
Securus Technologies is a leading communications company that caters to correctional institutions, law enforcement agencies, and safety organizations. They serve on a current basis over 3,400 clients and over 1.2 million inmates all over the North American continent.
The services that are provided to those who are incarcerated makes all the difference in their lives as they can stay in touch with family and friends on a daily basis if they wish. Services are available with Android phones, iPhones, tablets and landline telephone systems. Calling plans include direct billing, collect calls, inmate debit, where the call is paid for by the inmate, and prepaid calling.
Video calls are a very popular plan as both the inmate and the family can see one another. Video calls can replace a physical visit to the correctional facility and save valuable time for both the inmate and the family. There is a money transfer availability along with Jail Voicemail, and email.
In recent months, GTL, who is a competitor has been screaming and boasting how much better their company is compared to Securus. Their misguided lies shout that they are priced much lower and that their servicing abilities overwhelm those of Securus. The stories that were being told rival the fairy tales in Aesop’s Fables.
Securus made the decision to smoke out the wolves, so they offered a challenge to lay out the metrics from both companies, with proofs to show the reality of what is happening. A disinterested third party would officiate the matter, and then the truth would be decided impartially.
The first sound to come from GTL was nothing. The silence was deafening. Then a few weeks later, GTL politely declined, and that ended that. They did not apologize or retract any of their supercilious statements, but it was over. The fact is that it would be impossible for a company the size of Securus to maintain its momentum if things were as GTL proposed.