Securus Technologies is a leading communications company that caters to correctional institutions, law enforcement agencies, and safety organizations. They serve on a current basis over 3,400 clients and over 1.2 million inmates all over the North American continent.
The services that are provided to those who are incarcerated makes all the difference in their lives as they can stay in touch with family and friends on a daily basis if they wish. Services are available with Android phones, iPhones, tablets and landline telephone systems. Calling plans include direct billing, collect calls, inmate debit, where the call is paid for by the inmate, and prepaid calling.
Video calls are a very popular plan as both the inmate and the family can see one another. Video calls can replace a physical visit to the correctional facility and save valuable time for both the inmate and the family. There is a money transfer availability along with Jail Voicemail, and email.
In recent months, GTL, who is a competitor has been screaming and boasting how much better their company is compared to Securus. Their misguided lies shout that they are priced much lower and that their servicing abilities overwhelm those of Securus. The stories that were being told rival the fairy tales in Aesop’s Fables.
Securus made the decision to smoke out the wolves, so they offered a challenge to lay out the metrics from both companies, with proofs to show the reality of what is happening. A disinterested third party would officiate the matter, and then the truth would be decided impartially.
The first sound to come from GTL was nothing. The silence was deafening. Then a few weeks later, GTL politely declined, and that ended that. They did not apologize or retract any of their supercilious statements, but it was over. The fact is that it would be impossible for a company the size of Securus to maintain its momentum if things were as GTL proposed.